Frequently Asked Questions

Questions and answers for older versions of Chess Openings Wizard
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MikeAtBookup
Posts: 187
Joined: Mon Aug 01, 2016 2:02 pm

Frequently Asked Questions

Post by MikeAtBookup »

Q: I'm getting a user32.dll error with Windows 10.

A: The user32.dll error comes up with Windows 10 when some windows are opened. It has never been known to cause a problem (other than being annoying). It's another good reason to move up to the 2016 version.

Q: Can I get the 2016 version?

A: Yes, if you have the legacy version (Express or Professional) then you are entitled to the new 2016 version at no charge. Your product key is the same. Log in at http://www.bookup.com/login to download the installer for the 2016 version.
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Mike Leahy
:geek: Head Geek at bookup.com
Eric from Chicago
Posts: 1
Joined: Sun Sep 18, 2016 9:54 pm

Re: Frequently Asked Questions

Post by Eric from Chicago »

Hi Mike,
When I run the Back solving command The Program hangs.
Using it on my new Windows 10 laptop. I have it done form current position ...
Not sure how to get an error code just..."Not responding" off build 60
MikeAtBookup
Posts: 187
Joined: Mon Aug 01, 2016 2:02 pm

Re: Frequently Asked Questions

Post by MikeAtBookup »

Hey Eric,

I've seen one other case of an ebook that caused Backsolving to stop responding for a minute or so. Can you send me a copy of your ebook so that I can test it here and compare it to the other one I have with the same issue? If you can, email it to mike at bookupmembers dot com
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Mike Leahy
:geek: Head Geek at bookup.com
Bess
Posts: 1
Joined: Mon Nov 04, 2019 7:05 am

Re: Frequently Asked Questions

Post by Bess »

When I run the Back solving command The Program hangs.
Win with topanimal review 
always
JerryC
Posts: 1
Joined: Tue May 04, 2021 12:24 pm

Re: Frequently Asked Questions

Post by JerryC »

Hi Mike,

I bought Bookup 2000 Pro some years ago, can I download a Windows 10 compatible version of this software?

Thank you
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